So you know what to do if you're smart enough to buy your OWN Health Insurance package.
Here's what to do if you've got a mauling pile of Medical Bills and you have Employee Health:
Your Human Resources person and/or department must help you sort all this out. They're the ones who chose your benefits package. This is true for Group Health Insurance and a self-insured corporation.
If your company uses a TPA, Third Party Administrator, well...we'll deal with that later.
Since you're dealing with HR, you must add an extra precaution: Make copies of everything. Have a copy of each bill you get, plus a copy of each check you receive and each check you write. Start a file. Document everything, down to the time and date of individual conversations.
Sorry about this...but since you don't have a personal agent to assist you, it's now all your responsibility.
Be as diligent as a Lock in a Scrum. Not a lot glory, but so vital to winning the Match.
Remember, unpaid Medical Bills cause many bankruptcies. And your costs are even higher because of fraudulent billing.